☀️ Warm Weather Notice: Refrigerated Orders Limited to 1-Month Supplies
MORE INFO
SAVE 10% OFF First Order With Coupon Code: WELCOME10
SAVE 10% OFF First Order With Coupon Code: WELCOME10
Medications requiring refrigeration will be indicated on the product page and in the shipping instructions. Contact customer support if you are unsure.
Our website displays real-time stock information. If a medication is out of stock, it will be indicated on the product page.
Log in to your account, go to the account settings, and update your personal information as needed. To be extra cautious, please reach out to us and notify us.
Yes, it is the same medication made by the same manufacturer with the same ingredients. The content on the packaging may be slightly different, as Canada has different labelling guidelines then the US.
Yes, a valid prescription is necessary to purchaser prescription medications from Insulin Outlet. This is in accordance with federal and state regulations.
Yes, one of our friendly agents will be happy to assist. Feel free to give us a call at 1-888-238-0872
We use Canada Post and USPS to ensure the safe delivery of your medications.
No, you are only charged for the medication and the shipping fee.
No, we do not offer overnight shipping. The fastest available option is express delivery.
Currently, we only ship to addresses within the United States.
We aim to ship all medications in one order together. If there is a delay with any item, we may split the shipment, but only with your consent. Medications from different sources may be shipped separately.
It takes approximately 4-10 business days.
You will receive a tracking number via email once your order is shipped, allowing you to monitor its progress.
If your order is delayed beyond the expected delivery time, contact our customer support team for an update. We will provide you with information and options for resolving the delay.
If your order has not yet shipped, you can change your shipping address by contacting customer support. Once shipped, address changes are not possible.
If you miss a delivery, the courier will leave a notice with instructions on how to arrange a redelivery or where to pick up your package.
We accept Visa and Mastercard credit cards
No, we do not accept PayPal. We accept Visa and/or Mastercard.
Unfortunately, we do not accept health insurance at this time.
No. Once your order has been shipped, we legally cannot accept them back.
Please contact us right away.
Due to safety regulations, we cannot accept returns of prescription medications once they have been shipped. Contact customer service for more information.
How would you like to contact us?
As we enter the warmer summer months, we are making minor adjustments to our shipping protocols to ensure you receive your medications in the best possible condition.
Due to higher seasonal temperatures during transit, we are implementing the following changes:
Why are we doing this?
While these medications are generally stable at room temperature for 15 to 30 days, shorter shipping cycles and increased insulation mitigate heat exposure. These proactive steps significantly reduce the need for reshipments and guarantee your medication arrives safely.
