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As we enter the warmer summer months, we are making minor adjustments to our shipping protocols to ensure you receive your medications in the best possible condition.
Due to higher seasonal temperatures during transit, we are implementing the following changes:
Adjusted Supply Limits: We will be limiting Cold Chain Medications to 30-day supplies (with the exception of Ozempic, which is available in up to 60-day supplies).
Upgraded Packaging: For further security, we are transitioning from our standard medium-sized cold chain boxes to large-sized boxes for all cold chain medications.
Why are we doing this?
While these medications are generally stable at room temperature for 15 to 30 days, shorter shipping cycles and increased insulation mitigate heat exposure. These proactive steps significantly reduce the need for reshipments and guarantee your medication arrives safely.