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Find your insulin, diabetes medications, or diabetic supplies on our website and add them to your cart.
Complete our secure and easy checkout process.
That's it, you're done! You will receive an email confirming your order.
You can fax your prescription to 1-888-804-1287. You can also scan and email your forms and prescription to info@insulinoutlet.com.
You can also have your doctor's office fax us your prescription as well. If you like, we can call your doctor's office for you! Please provide us with your doctor's office contact information at checkout.
Your current pharmacy can also fax us your prescription.
If you decide to have your prescription faxed to us by your current pharmacy or doctor's office, we advise to plan ahead. We won't be able to process your order until your prescription has been approved by our pharmacy team.
If you feel more comfortable ordering through the phone, feel free to give us a call at 1-888-238-0872. One of our customer service agents will be able to assist you!
Some medications are prescribed by your doctor with multiple fills. If we still have some refills left on file from your previous prescriptions, you are able to create your order online and submit it to us without sending a copy of your prescription. To do this, go to the refills page, and login with the account details you used to first create your account. Once you login, you will be able to place a refill by going to the ‘Re-Order Products’ link on your account profile page. From there, just select the medication and proceed through the checkout process as you did when you first created your order.
Customer Service
Email: info@insulinoutlet.com
Fax: 1-888-804-1287
Hours Of Operations
Mon-Fri: 9AM – 11PM
Sat: 10AM – 4PM
Sun: 9AM – 3PM
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We are experiencing a shortage of Ozempic pens. To be able to serve all our customers and to make sure all our customers do not miss their dose we are limiting purchases to 1 pen per order for 4mg pens.
This medication requires to be shipped cold. The cold shipments are closed for the holidays between December 19th, 2022 and January 3rd, 2023. You can place the order however your card will not be charged until the item is ready to be shipped.
Unfortunately, our supply has slowed down with the Ozempic 2mg/1.5ml pen (weekly doses of .25mg and/or .50mg). While we are still receiving shipments of these Ozempic pens, they are not at the same supply levels as before. There will be a slight delay in shipments as it could take up to 2 weeks for the orders to be shipped. We apologize for any inconvenience.
Due to potential shortages of Ozempic in Canada, we are following the recommendations from the Canadian Ministry of Health, and will not be able to take any new customers for the time being. We apologize for the inconvenience.
We can still process refills for existing customers.
Our team is working around the clock to find a solution to this current situation.
If you do have any questions or concerns, please do not hesitate to reach out to us.
We are experiencing a shortage of Ozempic pens. To be able to serve all our customers and to make sure all our customers do not miss their dose we are limiting purchases to 2 pens per order for Ozempic 2mg pens.
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Cold Medication Shipments
Please be aware that cold-chain shipments, including products like Ozempic, Mounjaro, and Insulin, will not be available for delivery from December 20th through January 1st.
Dry Medication Shipments
For dry medication shipments, including pills and tablets, there will be a brief interruption in service from December 23rd through December 28th. During this period, we will not be able to process or ship these items.
We kindly request that you plan your medication needs accordingly to ensure you have an adequate supply during this short shipping pause.